Six weeks and no maintenance
Vic P.Verified purchase, 🇺🇸 United States
other than the brush once a week.
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from May 25, 2025 to July 24, 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
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Showing 81-100 of 1,287 · Page 5 of 65
Comfortable in bed reading
Bob C.Verified purchase, 🇺🇸 United States
I keep them in until the light goes off.
Snug
Nick S.Verified purchase, 🇺🇸 United States
Snug fit.
Sound comes on instantly
Gwen ChenVerified purchase, 🇺🇸 United States
No warm up, no delay.
My mother in law
Betty s.Verified purchase, 🇺🇸 United States
She has said thank you twice, which anyone who knows her will tell you isnt a thing that happens.
One ear worse than the other
V. BennettVerified purchase, 🇺🇸 United States
My left is much worse and I expected them to be uneven. They are not. The balance across the two is better than I hoped.
Bought for my mother
Wendy BakerVerified purchase, 🇺🇸 United States
She is 84 and has turned down every bit of help anyone has offered her. She has worn these every day since Easter. I dont question it.
Recommend
Mike H.Verified purchase, 🇺🇸 United States
A little rush of noise, nothing that spoiled it.
The left one stopped charging after five weeks
Brian w.Verified purchase, 🇺🇸 United States
I want to be fair because up to that point I was going to write a five star review. Comfortable, discreet, and a real difference on the telephone, which was why I bought them. Five weeks in, the left one stopped taking a charge. Sat in the case overnight, no light, nothing. I tried the other slot, I tried a different plug, I cleaned the contacts with the brush like the card says. Rang them and they were perfectly polite and offered a replacement or a refund and I took the refund because by then I had lost confidence in them lasting. To be clear, the refund was quick and nobody argued with me. One star is for the product failing inside six weeks, not for how they dealt with it.
Recommend to anyone
Karen MurphyVerified purchase, 🇺🇸 United States
Recommend
Nice to hear the rain again
TedVerified purchase, 🇺🇸 United States
Sounds silly written down.
six weeks of daily wear
Christine P.Verified purchase, 🇺🇸 United States
Nothing has gone wrong, nothing has come loose, nothing needs adjusting. I clean them with the brush on a Sunday and that is it.
No pinch, no rub, no ache
Rosemary F.Verified purchase, 🇺🇸 United States
All day, every day.
Champion
Jim W.Verified purchase, 🇺🇸 United States
Champion
No trouble with the case lid
Pat C.Verified purchase, 🇺🇸 United States
It shuts properly and stays shut.
CHUFFED
Les P.Verified purchase, 🇺🇸 United States
My eightieth, and I heard every speech.
Very easy to look after
Clive D.Verified purchase, 🇺🇸 United States
Brush, wipe, case, done.
For my wife
Sue B.Verified purchase, 🇺🇸 United States
My daughter set them up for me in ten minutes, my husband has stopped shouting at the television.
GOOD BUY
Fred KellyVerified purchase, 🇺🇸 United States
Two hours and I followed all of it.
Bargain
Gordon L.Verified purchase, 🇺🇸 United States
I could never use those. These made it irrelevant.
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.