Certus Hearing Reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
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Showing 161-180 of 1,287 · Page 9 of 65
Gary g.Verified purchase, 🇳🇿 New Zealand
Some background. We bought dad a pair on the high street two years ago and they lived in a drawer because he said they whistled and he could not work the batteries. These he has worn every day since March. He manages the case himself, he cleans them himself, and he has not asked us for help once. I do not entirely understand why these were acceptable when the expensive pair was not, and I am not going to ask in case he changes his mind.
M. BennettVerified purchase, 🇳🇿 New Zealand
I wondered if being bunged up would matter. It did not.
martin g.Verified purchase, 🇳🇿 New Zealand
I used to hand over a note and hope. Small thing, but I did not like feeling stupid in a queue.
Helen W.Verified purchase, 🇳🇿 New Zealand
The case handles both at once.
Patricia B.Verified purchase, 🇳🇿 New Zealand
Nothing complicated about it. Straightforward from start to finish.
Graham TuilagiVerified purchase, 🇳🇿 New Zealand
Handy when we were camping.
Wendy g.Verified purchase, 🇳🇿 New Zealand
Some people say a few days. I was fine by the evening.
Ruth J.Verified purchase, 🇳🇿 New Zealand
I used to let it ring out and text back afterwards.
FRANCES S.Verified purchase, 🇳🇿 New Zealand
Nothing sits behind the ear so my frames go on and off all day without touching them. That was a genuine worry and it turned out to be nothing.
Kathleen H.Verified purchase, 🇳🇿 New Zealand
I have caught the old ones plenty of times.
Kathleen M.Verified purchase, 🇳🇿 New Zealand
No setting up before you can hear something. The check just refines it.
1 person found this helpful
DeborahVerified purchase, 🇳🇿 New Zealand
Nice one, thanks.
Stuart S.Verified purchase, 🇳🇿 New Zealand
I thought they would be visible. Nobody has noticed in five months and I have short hair. I thought there would be batteries, and there are none, the case does it overnight. I thought I would need my grandson to set them up, and it was ten minutes on my own phone. I thought they would hurt after a few hours, and I wear them fourteen. I thought the sound would be tinny like the amplifier I bought off the television years ago, and it is not, it is clear rather than just louder. The one thing I got right is that a loud room is still a loud room. They help there. They do not fix it, and nothing at any price fixed it for me before either.
Halina GriffithsVerified purchase, 🇳🇿 New Zealand
Caught in a downpour walking the dog, forgot they were in, wiped them on a tea towel and put them in the case. No trouble since.
Vic T.Verified purchase, 🇳🇿 New Zealand
Mum wears hers all day, dad only for the television, both happy.
Ann G.Verified purchase, 🇳🇿 New Zealand
She sorted it all out for me and it just arrived.
Rob h.Verified purchase, 🇳🇿 New Zealand
I was warned about the blocked up feeling and hearing my own voice boom. It was there for about three days and then it went.
Kevin h.Verified purchase, 🇳🇿 New Zealand
Second size tips were right for me. Wear them from seven till bedtime.
Lesley P.Verified purchase, 🇳🇿 New Zealand
Chuffed to bits.
Nancy O.Verified purchase, 🇳🇿 New Zealand
Crisps are loud for a day or two and then normal.
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.