Fine, could do with a carry pouch
Pauline HughesVerified purchase, 🇳🇿 New Zealand
The case goes in my bag loose and rattles about.
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
Select a rating to filter
Showing 1-20 of 1,287 · Page 1 of 65
Good, took a while
Walter P.Verified purchase, 🇳🇿 New Zealand
Took a while for my own voice to sound right.
I ordered them out of stubbornness
Lesley D.Verified purchase, 🇳🇿 New Zealand
My daughter had been on at me for two years and I had dug in for no good reason other than not wanting to be told. I ordered them without telling her and wore them for a month before she noticed. Then I had to admit it, which was the worst part of the whole process.
Nothing to complain about
Tariq K.Verified purchase, 🇳🇿 New Zealand
Which is rare for me if you ask my wife.
Good but
Trevor PatelVerified purchase, 🇳🇿 New Zealand
Good, wind is the issue.
Perfect for the price bracket
Richard B.Verified purchase, 🇳🇿 New Zealand
I did not expect clinic quality and I got more than I expected.
Wearing them at the market
Denis W.Verified purchase, 🇳🇿 New Zealand
Stallholders shouting and I can still hear my wife.
My hearing test was a shock
Jack h.Verified purchase, 🇳🇿 New Zealand
It showed I had lost a lot more at the top end than I had admitted to myself. Explained why I could hear people talking but not what they said.
Comfort is the surprise
NICK K.Verified purchase, 🇳🇿 New Zealand
I expected to hear better and to put up with something in my ear. I do not put up with anything. I forget they are there.
No sore ears with the small tips
Sylvia M.Verified purchase, 🇳🇿 New Zealand
The medium rubbed a little, the small do not.
Wearing them for the pub
Roy H.Verified purchase, 🇳🇿 New Zealand
Which was the hardest place before.
Fine on a bus in traffic
Moira p.Verified purchase, 🇳🇿 New Zealand
Engine noise didnt swamp the conversation
No day one disaster
Linda T.Verified purchase, 🇳🇿 New Zealand
Which is what I was braced for.
The tips are the whole game
Rosa F.Verified purchase, 🇳🇿 New Zealand
Mine came fitted with the middle size and I got a whistle every time my glasses went on. I thought I had a faulty one. Rang the number on the card, a woman answered inside a minute and told me to try the large ones before doing anything else. She was right. Ten seconds and it was silent.
Very natural for my music
John R.Verified purchase, 🇳🇿 New Zealand
Choral music especially, which is what I listen to.
Every day since April
Trevor G.Verified purchase, 🇳🇿 New Zealand
Nothing has broken, nothing has needed replacing, and the only thing I have bought since is a spare packet of tips.
nothing rubbish about them
Neil W.Verified purchase, 🇳🇿 New Zealand
I was ready for tat and I got something decent.
Just right
Stan M.Verified purchase, 🇳🇿 New Zealand
That was the only reason and it worked.
Happy with them
Lynne t.Verified purchase, 🇳🇿 New Zealand
I hear the questions and I answer them properly.
Discreet
Karen R.Verified purchase, 🇳🇿 New Zealand
I hear the counter number called now.
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.