Fine, could do with a carry pouch
Pauline HughesVerified purchase, 🇳🇿 New Zealand
The case goes in my bag loose and rattles about.
Certus Hearing Reviews
4 stars all reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Showing 1-20 of 128 · Page 1 of 7
Good, took a while
Walter P.Verified purchase, 🇳🇿 New Zealand
Took a while for my own voice to sound right.
Good but
Trevor PatelVerified purchase, 🇳🇿 New Zealand
Good, wind is the issue.
Easy to use
Doreen D.Verified purchase, 🇳🇿 New Zealand
First one was rushed and the result was odd.
Good, with a couple of gripes
Doug L.Verified purchase, 🇳🇿 New Zealand
Fine everywhere except very loud rooms.
Discreet
Angela KellyVerified purchase, 🇳🇿 New Zealand
Still lose the odd word in a group.
Very impressed
S. NguyenVerified purchase, 🇳🇿 New Zealand
I bought these after a quote that would have taken most of my savings. They are very good value and I want to be clear that I am pleased. What they do not do, and what I do not think anything under a few thousand does, is separate one voice from eighty in a hall. My wife's family are loud and Christmas was still hard work. Everywhere else in my life, which is most of it, they have made a real difference. If you are buying for one noisy event you may be disappointed. If you are buying to hear your family, the television and the telephone, I would order them.
Solid and discreet
Bill FosterVerified purchase, 🇳🇿 New Zealand
The sound in a busy café is the only weak spot.
Decent
Hazel ClarkVerified purchase, 🇳🇿 New Zealand
Decent.
Good buy
Chris C.Verified purchase, 🇳🇿 New Zealand
you have to look twice in a bright room.
No Bluetooth
Arthur W.Verified purchase, 🇳🇿 New Zealand
I knew that going in and it doesnt claim otherwise. Still would have liked my calls to come through them.
Better than nothing by a mile
Nancy G.Verified purchase, 🇳🇿 New Zealand
Not the same as my daughter's expensive ones, but a quarter of the price.
Happy, but the app is basic
Raj H.Verified purchase, 🇳🇿 New Zealand
Does the check and not a lot else.
Good sound, small case light
Brenda BaileyVerified purchase, 🇳🇿 New Zealand
Hard to see in daylight.
Happy after a month
Angela R.Verified purchase, 🇳🇿 New Zealand
Took three weeks to fully settle for me. Worth persevering.
Top marks
Fred Z.Verified purchase, 🇳🇿 New Zealand
Two minutes to swap. Four stars because nobody says that up front.
Comfortable, sound could be warmer
HowardVerified purchase, 🇳🇿 New Zealand
Slightly bright on some voices. You get used to it.
Took me longer than most
Hugh P.Verified purchase, 🇳🇿 New Zealand
Everyone says three days. It took me nearly three weeks before they felt normal and I nearly gave up twice.
Good, one wobble
Angela FaleoloVerified purchase, 🇳🇿 New Zealand
The left one went silent one evening. Put it back in the case, took it out, fine ever since. Not happened again in four months.
Good for the money
Trevor T.Verified purchase, 🇳🇿 New Zealand
Not clinic quality and it does not pretend to be