Six weeks and no maintenance
Norma l.Verified purchase, 🇨🇦 Canada
other than the brush once a week.
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from May 25, 2025 to July 24, 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
Select a rating to filter
Showing 81-100 of 1,287 · Page 5 of 65
Comfortable in bed reading
Eric M.Verified purchase, 🇨🇦 Canada
I keep them in until the light goes off.
Snug
Mary G.Verified purchase, 🇨🇦 Canada
Snug fit.
Sound comes on instantly
Graham S.Verified purchase, 🇨🇦 Canada
No warm up, no delay.
My mother in law
Carol T.Verified purchase, 🇨🇦 Canada
She has said thank you twice, which anyone who knows her will tell you isnt a thing that happens.
One ear worse than the other
Lesley n.Verified purchase, 🇨🇦 Canada
My left is much worse and I expected them to be uneven. They are not. The balance across the two is better than I hoped.
Bought for my mother
Phil J.Verified purchase, 🇨🇦 Canada
She is 84 and has turned down every bit of help anyone has offered her. She has worn these every day since Easter. I dont question it.
Recommend
Margaret H.Verified purchase, 🇨🇦 Canada
A little rush of noise, nothing that spoiled it.
The left one stopped charging after five weeks
Nick N.Verified purchase, 🇨🇦 Canada
I want to be fair because up to that point I was going to write a five star review. Comfortable, discreet, and a real difference on the telephone, which was why I bought them. Five weeks in, the left one stopped taking a charge. Sat in the case overnight, no light, nothing. I tried the other slot, I tried a different plug, I cleaned the contacts with the brush like the card says. Rang them and they were perfectly polite and offered a replacement or a refund and I took the refund because by then I had lost confidence in them lasting. To be clear, the refund was quick and nobody argued with me. One star is for the product failing inside six weeks, not for how they dealt with it.
Recommend to anyone
Marion W.Verified purchase, 🇨🇦 Canada
Recommend
Nice to hear the rain again
Fatima K.Verified purchase, 🇨🇦 Canada
Sounds silly written down.
six weeks of daily wear
Christine WardVerified purchase, 🇨🇦 Canada
Nothing has gone wrong, nothing has come loose, nothing needs adjusting. I clean them with the brush on a Sunday and that is it.
No pinch, no rub, no ache
Brenda W.Verified purchase, 🇨🇦 Canada
All day, every day.
Champion
Eileen l.Verified purchase, 🇨🇦 Canada
Champion
No trouble with the case lid
George W.Verified purchase, 🇨🇦 Canada
It shuts properly and stays shut.
CHUFFED
Norman W.Verified purchase, 🇨🇦 Canada
My eightieth, and I heard every speech.
Very easy to look after
Nikos p.Verified purchase, 🇨🇦 Canada
Brush, wipe, case, done.
For my wife
Gwen L.Verified purchase, 🇨🇦 Canada
My daughter set them up for me in ten minutes, my husband has stopped shouting at the television.
GOOD BUY
Sunita H.Verified purchase, 🇨🇦 Canada
Two hours and I followed all of it.
Bargain
Irene HolmesVerified purchase, 🇨🇦 Canada
I could never use those. These made it irrelevant.
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.