The tannoy at the station
Josephine W.Verified purchase, 🇳🇿 New Zealand
Understandable for the first time in years.
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
Select a rating to filter
Showing 101-120 of 1,287 · Page 6 of 65
What the box actually contains
Helen M.Verified purchase, 🇳🇿 New Zealand
The pair in the charging case, a lead, three sizes of spare tips, a small brush, and a card with instructions on it in print I could read without my glasses. Nothing on the outside of the box says what is inside, which mattered to me more than I expected it to.
THE BELL AT THE SHOP COUNTER
Yvonne W.Verified purchase, 🇳🇿 New Zealand
I hear it when I am out the back now.
Bought before a holiday
Martin PalmerVerified purchase, 🇳🇿 New Zealand
Two weeks abroad, hot and humid, in and out of the pool area. No moisture problems and no soreness.
Works well
ROB F.Verified purchase, 🇳🇿 New Zealand
Right ear moderate, left ear a bit worse, high frequency both sides, which the check confirmed and my doctor had already told me. In the house they are very good. On the phone they are very good, which surprised me most, because I hold the handset the same as always and there is nothing to connect. In the car, good. In a cafe with hard surfaces, useful but I still watch faces. In a function room with a hundred people, they help and that is all I would claim. If your loss is severe I would talk to somebody first rather than ordering off an advert, which is what the one star reviews on here mostly seem to be about.
No trouble at all with them
Ruth R.Verified purchase, 🇳🇿 New Zealand
Bought in March, worn every day since.
Not clinical, just useful
Nick D.Verified purchase, 🇳🇿 New Zealand
They do what I needed and I did not need a lot.
Just right
Tracey T.Verified purchase, 🇳🇿 New Zealand
I had a question in the first week and I rang expecting hold music and a script. A woman answered in about a minute, knew the answer, and did not try to sell me anything. That is rare enough now to be worth five stars on its own, and the product is good as well.
SORTED
Colin H.Verified purchase, 🇳🇿 New Zealand
Sorted.
No trouble hearing the vet
gordon h.Verified purchase, 🇳🇿 New Zealand
Which matters when you are being told what to do...
Nothing pulled out by a hat
Maureen M.Verified purchase, 🇳🇿 New Zealand
Winter beanie on and off all day.
Very good
Barry H.Verified purchase, 🇳🇿 New Zealand
I work Saturdays and I can hear customers.
Good value
Elaine L.Verified purchase, 🇳🇿 New Zealand
That is the headline in our house.
Does the job
Ray L.Verified purchase, 🇳🇿 New Zealand
Sceptical at first, not now.
Dead easy
Karen CoxVerified purchase, 🇳🇿 New Zealand
Dead easy
I was the sceptic
Mary M.Verified purchase, 🇳🇿 New Zealand
My daughter ordered them and I was ready to send them straight back. I have been wearing them since February.
Packaging
Harry M.Verified purchase, 🇳🇿 New Zealand
Plain box, no writing.
Twelve hours at a funeral
Marion R.Verified purchase, 🇳🇿 New Zealand
A long day and a difficult one and I heard the whole service. That mattered more than anything else they have done.
Pleased
Walter M.Verified purchase, 🇳🇿 New Zealand
Even with the sound bar we already had.
No trouble with my glasses
Cliff A.Verified purchase, 🇳🇿 New Zealand
They sit inside the ear so my arms go over the top.
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.