No complaints
Sandra B.Verified purchase, 🇳🇿 New Zealand
love them
1 person found this helpful
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
Select a rating to filter
Showing 1,161-1,180 of 1,287 · Page 59 of 65
Phone calls are the big one
rita h.Verified purchase, 🇳🇿 New Zealand
Face to face I was managing because you get good at watching mouths without realising. The phone's different, you've got nothing to go on. I'd got to texting people I'd normally have rung, including my own brother. Rang him last week and we talked about forty minutes and I didn't ask him to repeat anything. I just hold the phone to my ear as normal, they don't pair to it or anything, it works.
14 people found this helpful
Old ones went to the charity shop
Frank W.Verified purchase, 🇳🇿 New Zealand
They had been in a drawer for two years anyway.
3 people found this helpful
Great little things
CATRIONA K.Verified purchase, 🇳🇿 New Zealand
Tiny and they work.
2 people found this helpful
Easy
Linda H.Verified purchase, 🇳🇿 New Zealand
Set up took ten minutes.
2 people found this helpful
Thank you
Piotr R.Verified purchase, 🇳🇿 New Zealand
A1
2 people found this helpful
Took them abroad
Paul P.Verified purchase, 🇳🇿 New Zealand
Two weeks away, charged them off the same plug adapter as my phone, no trouble at all.
3 people found this helpful
So pleased
LenVerified purchase, 🇳🇿 New Zealand
Love it
3 people found this helpful
Loud and clear
Jack W.Verified purchase, 🇳🇿 New Zealand
Can follow a conversation again. Voices are much clearer than they were.
Great little things
Marilyn W.Verified purchase, 🇳🇿 New Zealand
I have an expensive set upstairs that I never wore. These I wear.
1 person found this helpful
Wearing them at work at 58
Bill M.Verified purchase, 🇳🇿 New Zealand
I am not retired and I am not planning to be for a while. Meetings had become a problem and I had started to bluff my way through them, which is a bad habit to get into when you are being paid for your opinion. Nobody at work knows I have them. That was the point.
1 person found this helpful
Would recommend
Norman B.Verified purchase, 🇳🇿 New Zealand
One, do the hearing check somewhere genuinely quiet, not with the television on. I did mine wrong the first time and the result was odd. Two, try all three tip sizes even if the fitted one feels fine, because a whistle nearly always means the seal is wrong and not that the device is broken. Three, give it four days before you make up your mind about the sound. Four, charge the case at the same time every night so it becomes one habit. Five, the little brush is not optional, use it weekly. That is everything I have worked out and none of it is difficult, but nobody put it in one place for me so I am putting it here.
1 person found this helpful
Very impressed
Clive S.Verified purchase, 🇳🇿 New Zealand
Does the job
7 people found this helpful
Bought for the price
Jim F.Verified purchase, 🇳🇿 New Zealand
I was ready for them to be rubbish at the money. They are not rubbish. That is genuinely the whole of my review...
2 people found this helpful
Pleased with these
Kevin S.Verified purchase, 🇳🇿 New Zealand
My daughter ordered them for me. Good choice.
Waste of time for me
MarionVerified purchase, 🇳🇿 New Zealand
Im deaf in one ear, properly deaf, and these did NOTHING for it. Doctor told me afterwards nothing at this price would have. Should have asked first instead of ordering off an advert. Got a refund.
14 people found this helpful
Reply from Certus Hearing
Sorry this wasn't right for you. Certus One is designed for mild to moderate loss. For profound loss on one side you'd be looking at a CROS or bone-conduction device, which has to be fitted by an audiologist — no over-the-counter aid at any price would have helped. Your refund shows as completed.
No fiddly batteries
Rita A.Verified purchase, 🇳🇿 New Zealand
Easy to charge. In at seven, out at eleven, still charge left.
10 people found this helpful
Good fit for narrow ear canals
M. CameronVerified purchase, 🇳🇿 New Zealand
I have narrow canals and I have had trouble before with things sitting too shallow and working loose. The middle tip pushed in with a small twist stays put all day including bending over in the garden.
7 people found this helpful
Can wear my hair up!
Nigel B.Verified purchase, 🇳🇿 New Zealand
Which for me was non negotiable and is the reason I did NOT go for the behind the ear ones.
5 people found this helpful
Recommend
Yvonne C.Verified purchase, 🇳🇿 New Zealand
cooking with somebody talking to me used to be a lost cause.
2 people found this helpful
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