Big help
MarieVerified purchase, 🇨🇦 Canada
Big help.
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from May 25, 2025 to July 24, 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
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Showing 141-160 of 1,287 · Page 8 of 65
The sound was fine, my ears were the problem
Deborah BoudreauVerified purchase, 🇨🇦 Canada
I have never been able to tolerate anything in my ear. Earplugs, earphones, the lot. I gave it eleven days because I wanted it to work and by the end of it I was taking them out at lunchtime every day. That is me, not the product. The return was straightforward and the refund was in my account in under a week, which is why it is two stars and not one.
Delighted
Betty J.Verified purchase, 🇨🇦 Canada
And repeats it to me, which I could do without.
The clock ticking in the hall
eric n.Verified purchase, 🇨🇦 Canada
First thing I noticed on day two.
Very impressed
HalinaVerified purchase, 🇨🇦 Canada
Would buy again. Better than I expected.
Meetings at work
Barbara S.Verified purchase, 🇨🇦 Canada
I am still working and I had started to dread the big room. I sat at the back last week and got all of it.
Good in a taxi
Josephine C.Verified purchase, 🇨🇦 Canada
Driver talking over his shoulder is a hard test.
Pleased
Hazel L.Verified purchase, 🇨🇦 Canada
Both used to go unnoticed.
Small ears and small tips
David W.Verified purchase, 🇨🇦 Canada
Finally something that fits me...
Good, one wobble
Ted C.Verified purchase, 🇨🇦 Canada
The left one went silent one evening. Put it back in the case, took it out, fine ever since. Not happened again in four months.
better than expected
Bill P.Verified purchase, 🇨🇦 Canada
My wife has a soft voice and always has. Twenty years ago that was one of the things I liked about her and for the last three it has been the source of most of our arguments. I hear her from the next room now.
Lipreading was tiring
Vic S.Verified purchase, 🇨🇦 Canada
You do not notice you are doing it until you stop having to. I am not exhausted by four in the afternoon any more.
Top marks
Piotr R.Verified purchase, 🇨🇦 Canada
Top marks
OK
Bob J.Verified purchase, 🇨🇦 Canada
Home is better, the phone is better, and I am glad about both. Anywhere with background noise and I am straight back to watching mouths and guessing. My doctor told me afterwards that my loss is probably past what this kind of device can do, which I wish I had asked before ordering rather than after. Three stars because they have helped, just not enough.
Grandchildren stopped shouting
Nick S.Verified purchase, 🇨🇦 Canada
They had learned to shout at me and it had become normal. They talk to me the way they talk to each other now.
Ideal
Les J.Verified purchase, 🇨🇦 Canada
Ideal.
Magic
KathleenVerified purchase, 🇨🇦 Canada
Magic
Hearing my granddaughter
B. HolmesVerified purchase, 🇨🇦 Canada
She is five and she talks quietly and quickly and I had been nodding along at her for a year, which isnt good enough.
No whistling
MAUREEN T.Verified purchase, 🇨🇦 Canada
No whistling at all. Turned the subtitles off for the first time in years.
Delighted with them
Declan S.Verified purchase, 🇨🇦 Canada
Delighted.
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.