low battery beep is too quiet
Norma SimpsonVerified purchase, 🇨🇦 Canada
Which is a bit funny for a hearing aid. Missed it twice...
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from May 25, 2025 to July 24, 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
Select a rating to filter
Showing 1,001-1,020 of 1,287 · Page 51 of 65
No trouble
Len E.Verified purchase, 🇨🇦 Canada
No trouble so far.
Try the other tips before you give up
Maureen T.Verified purchase, 🇨🇦 Canada
The size they come fitted with was too small for me and I got some whistle when I put my glasses on. There are spare tips in the packet, three sizes, and swapping takes about ten seconds. Went up a size and it's been silent since. Worth saying because I would have sent them back thinking they were defective.
63 people found this helpful
I can hear the cat flap
Brian J.Verified purchase, 🇨🇦 Canada
Which means I know when he is in rather than standing at the back door calling.
2 people found this helpful
Feels well made
SALLY G.Verified purchase, 🇨🇦 Canada
The case shuts with a proper click rather than a flimsy rattle. Dropped it on a tiled floor once with no damage
Very quick delivery
Mary O.Verified purchase, 🇨🇦 Canada
Two working days.
TV
Brian R.Verified purchase, 🇨🇦 Canada
Telly is much quieter now
Good service
MALCOLM E.Verified purchase, 🇨🇦 Canada
Ordered Tuesday, here Thursday.
4 people found this helpful
Fast delivery
Barry C.Verified purchase, 🇨🇦 Canada
Plain box which I appreciated.
3 people found this helpful
Cable is too short
Carol RoyVerified purchase, 🇨🇦 Canada
Doesnt reach from the socket to where I want the case. Used an old phone cable instead.
All fine
Karen g.Verified purchase, 🇨🇦 Canada
No issues after three months.
Very good but keep the box
Sunita f.Verified purchase, 🇨🇦 Canada
The tips are easy to lose and the spares live in it.
Very small
DeniseVerified purchase, 🇨🇦 Canada
So small
2 people found this helpful
A relief
Moira W.Verified purchase, 🇨🇦 Canada
I have read a lot of reviews on here about people crying on the phone to their daughters and hearing birds for the first time in a decade. Mine is duller than that. I could hear reasonably well, I was missing consonants, and I was turning the television up further than my wife liked. I bought these, they arrived, they work. The television is at her volume now. I catch what people say in the car. I do not have a moving story to tell and I suspect most buyers do not either, which is why I thought a boring review might be more use than an emotional one.
2 people found this helpful
Two months, nothing to report
DerekVerified purchase, 🇨🇦 Canada
I keep waiting for something to go wrong with them and it has not.
No whistling
Mike H.Verified purchase, 🇨🇦 Canada
Can hear the television at a normal volume now.
22 people found this helpful
Went to the theatre
Heather j.Verified purchase, 🇨🇦 Canada
Row K, and I heard the dialogue without the loop system, which I could never get to work anyway.
Just what I wanted
Moira L.Verified purchase, 🇨🇦 Canada
Small, no batteries, and they work.
Really pleased
Lesley FortinVerified purchase, 🇨🇦 Canada
As advertised
10 people found this helpful
Cheap for what they do
Andy R.Verified purchase, 🇨🇦 Canada
I was expecting to pay a lot more for something that worked this well.
3 people found this helpful
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.