Loud and clear
Hazel JonesVerified purchase, 🇨🇦 Canada
Turned the subtitles off for the first time in years. Good in the car and on the phone.
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from May 25, 2025 to July 24, 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
Select a rating to filter
Showing 861-880 of 1,287 · Page 44 of 65
Alright I suppose
Stuart P.Verified purchase, 🇨🇦 Canada
Alright but nothing special.
25 people found this helpful
Needed my son to set them up!!
Jackie J.Verified purchase, 🇨🇦 Canada
Couldnt do the hearing test on my own, the writing is small. Fine since he did it.
1 person found this helpful
Reply from Certus Hearing
Sorry the text was small for you. You don't have to use the app: ring us and we'll run the hearing check with you over the phone and set them up from that. Same for anyone else reading this.
Comfy
FRED C.Verified purchase, 🇨🇦 Canada
Comfortable all day. No soreness after twelve hours.
Two working days
CLIFF E.Verified purchase, 🇨🇦 Canada
No fuss with the delivery.
Excellent
H. ChanVerified purchase, 🇨🇦 Canada
Ok
3 people found this helpful
Great
Maureen K.Verified purchase, 🇨🇦 Canada
My husband is much easier to live with.
2 people found this helpful
Forget theyre in
Ruth J.Verified purchase, 🇨🇦 Canada
Took a few days to get used to and now I do not notice them.
2 people found this helpful
Have a word with your doctor first
Rita F.Verified purchase, 🇨🇦 Canada
I did not and I probably should have. For ordinary age related loss like mine these have been excellent. But if there is anything odd going on, one ear much worse than the other or ringing, get it looked at before you spend anything.
Left is better than the right
Maureen R.Verified purchase, 🇨🇦 Canada
Noticeably. Might be my ears rather than them, I dont know. Adding a picture, they look identical to me...
Reply from Certus Hearing
Please do get in touch. When one side reads noticeably weaker after the check it's usually the fit rather than the device, and it's a two-minute thing to sort out over the phone.
Bridge night is easier
Len O.Verified purchase, 🇨🇦 Canada
Four of us round a table all talking at once. I keep up now
5 people found this helpful
No light on the case
Phil L.Verified purchase, 🇨🇦 Canada
Cant tell how much charge is left in the case. You just have to guess or plug it in every few days. Everything else is good.
Reply from Certus Hearing
Fair point on the charge indicator — the case gives you a full charge from empty in about two hours, so most people just leave it plugged in overnight, but you shouldn't have to work that out yourself. It's on the list for the next revision.
Refund policy is what made me try
Irene c.Verified purchase, 🇨🇦 Canada
Did not need it. Would not have ordered without it
Cant wear them all day
Rosemary f.Verified purchase, 🇨🇦 Canada
Four or five hours and I want them out. Not sore, just aware of them the whole time.
Very pleased
margaret l.Verified purchase, 🇨🇦 Canada
So glad I found these.
Came early
Derek h.Verified purchase, 🇨🇦 Canada
Ordered Sunday, here Wednesday.
Bargain
Graham F.Verified purchase, 🇨🇦 Canada
A bargain
Great
norman m.Verified purchase, 🇨🇦 Canada
Very discreet.
1 person found this helpful
SIMPLE AND IT WORKS
Steve P.Verified purchase, 🇨🇦 Canada
No app needed unless you want one, no subscription, nothing to sign.
Very light in the ear
Moira G.Verified purchase, 🇨🇦 Canada
I keep checking they are still there.
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.