Six weeks and no maintenance
Martin N.Verified purchase, 🇦🇺 Australia
other than the brush once a week.
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
Select a rating to filter
Showing 81-100 of 1,287 · Page 5 of 65
Comfortable in bed reading
Nikos Z.Verified purchase, 🇦🇺 Australia
I keep them in until the light goes off.
Snug
Sally C.Verified purchase, 🇦🇺 Australia
Snug fit.
Sound comes on instantly
Rob GrayVerified purchase, 🇦🇺 Australia
No warm up, no delay.
My mother in law
Joan T.Verified purchase, 🇦🇺 Australia
She has said thank you twice, which anyone who knows her will tell you isnt a thing that happens.
One ear worse than the other
Elaine P.Verified purchase, 🇦🇺 Australia
My left is much worse and I expected them to be uneven. They are not. The balance across the two is better than I hoped.
Bought for my mother
Margaret F.Verified purchase, 🇦🇺 Australia
She is 84 and has turned down every bit of help anyone has offered her. She has worn these every day since Easter. I dont question it.
Recommend
Martin P.Verified purchase, 🇦🇺 Australia
A little rush of noise, nothing that spoiled it.
The left one stopped charging after five weeks
Kathleen P.Verified purchase, 🇦🇺 Australia
I want to be fair because up to that point I was going to write a five star review. Comfortable, discreet, and a real difference on the telephone, which was why I bought them. Five weeks in, the left one stopped taking a charge. Sat in the case overnight, no light, nothing. I tried the other slot, I tried a different plug, I cleaned the contacts with the brush like the card says. Rang them and they were perfectly polite and offered a replacement or a refund and I took the refund because by then I had lost confidence in them lasting. To be clear, the refund was quick and nobody argued with me. One star is for the product failing inside six weeks, not for how they dealt with it.
Recommend to anyone
brenda m.Verified purchase, 🇦🇺 Australia
Recommend
Nice to hear the rain again
IeuanVerified purchase, 🇦🇺 Australia
Sounds silly written down.
six weeks of daily wear
Brian A.Verified purchase, 🇦🇺 Australia
Nothing has gone wrong, nothing has come loose, nothing needs adjusting. I clean them with the brush on a Sunday and that is it.
No pinch, no rub, no ache
Eileen s.Verified purchase, 🇦🇺 Australia
All day, every day.
Champion
Valerie BarnesVerified purchase, 🇦🇺 Australia
Champion
No trouble with the case lid
Angela R.Verified purchase, 🇦🇺 Australia
It shuts properly and stays shut.
CHUFFED
Karen J.Verified purchase, 🇦🇺 Australia
My eightieth, and I heard every speech.
Very easy to look after
Shirley T.Verified purchase, 🇦🇺 Australia
Brush, wipe, case, done.
For my wife
Jean B.Verified purchase, 🇦🇺 Australia
My daughter set them up for me in ten minutes, my husband has stopped shouting at the television.
GOOD BUY
Lynne g.Verified purchase, 🇦🇺 Australia
Two hours and I followed all of it.
Bargain
gordon h.Verified purchase, 🇦🇺 Australia
I could never use those. These made it irrelevant.
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.