About this site

What this site is for

This site collects Certus One customer reviews in one place, with complaints in the navigation rather than buried, so readers can see the full range of experiences before deciding.

How it is organised

Reviews, complaints, verification details and country-specific comparisons each have a dedicated page. Product orders and payments are handled separately at certushearing.com.

What is on it

• All 1,287 reviews, filterable by rating and photos.
• Every review rated 3 or below, 48 of them, unedited.
• The review policy, in full.
• A price comparison against the alternatives in your country, sourced to each provider.
• What the company does and does not claim.

Countries

The site covers seven markets. Prices, funding schemes, comparisons and review collections change by market. Each review shows the country where it was submitted.

Editorial standards

• Every statistic about the wider market carries a source link and the date it was checked.
• No claim that Certus is certified, medical grade, clinically proven, or rated number one by anybody.
• No page here is medical advice. Sudden hearing loss, one-sided loss, pain or discharge are reasons to see a doctor, not to buy a device.
• Where we compare against a named competitor, the figure comes from that competitor's own published pricing or from a named survey, and is dated.

Contact

Questions about an order or return go to the retailer through the contact page on certushearing.com. Concerns about a review can be submitted for verification against the order behind it.