Alright
Gwen BakerVerified purchase, 🇺🇸 United States
Alright for the price
2 people found this helpful
Certus Hearing Reviews
4 stars all reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from May 25, 2025 to July 24, 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Showing 61-80 of 128 · Page 4 of 7
Worth it
Aisha K.Verified purchase, 🇺🇸 United States
I have had these since the spring and I am pleased with them, but the five star reviews on here are a bit much and I would rather somebody read a balanced one. The good: comfort is excellent, I forget they are in, the sound is clear rather than just loud, the phone is transformed, and the price is a fraction of what I was quoted. The bad: the charge lights on the case are too dim to read in daylight, the low battery warning in the ear is too quiet to hear which is a strange thing to get wrong, the instructions stop just when you want to know about cleaning, and in a properly loud room they do not do much. Four stars, and I would buy them again knowing all of that.
Good but takes getting used to
Clive GarciaVerified purchase, 🇺🇸 United States
No Bluetooth, which I knew but still.
Good
Steve H.Verified purchase, 🇺🇸 United States
Good enough.
Four stars
Susan GonzalezVerified purchase, 🇺🇸 United States
Took me a week to get the hang of putting them in.
Good, with a couple of gripes
Helen C.Verified purchase, 🇺🇸 United States
Very good, just wish they were a bit more powerful.
Happy enough
Bob B.Verified purchase, 🇺🇸 United States
Sound is good, the manual could say more about cleaning.
2 people found this helpful
Good but fiddly at first
Hassan L.Verified purchase, 🇺🇸 United States
Slight wind noise outdoors...
3 people found this helpful
Good, few small things
B. JohnsonVerified purchase, 🇺🇸 United States
Good but they are very easy to lose.
Very good once you get used to them
Trevor W.Verified purchase, 🇺🇸 United States
Works well but I can only wear them so long before I want them out.
18 people found this helpful
Superb little things
MaureenVerified purchase, 🇺🇸 United States
Minor point on an otherwise good product
Three goes to get the right size
Geoff MarshallVerified purchase, 🇺🇸 United States
Small ones fell out, big ones hurt. Middle ones are spot on. Twenty minutes of messing around on day one that I could have done without.
Discreet
Mary L.Verified purchase, 🇺🇸 United States
If you are expecting what the audiologist sells for thousands, you will be disappointed and that is on you, not on them. What you get is a genuine improvement in most situations and no improvement at all in a loud hall. For the money that is more than fair. I have taken a star off for the instructions, which assume you already know what a dome is.
Fine
George W.Verified purchase, 🇺🇸 United States
Fine, no more.
Good product, poor packaging
Michael T.Verified purchase, 🇺🇸 United States
Arrived with the box bashed in. Contents were fine.
Not a miracle
Rosemary A.Verified purchase, 🇺🇸 United States
I still miss things. Far fewer than I did. If youre expecting your hearing back to how it was, it isnt that.
Does the job I bought them for
Mike h.Verified purchase, 🇺🇸 United States
Phone calls. Group settings are still a challenge.
App is very basic
BarryVerified purchase, 🇺🇸 United States
Hearing test and volume, thats about it. Enough for me but dont expect much.
1 person found this helpful
Took me two weeks to trust them
Gary K.Verified purchase, 🇺🇸 United States
Kept taking them out to check it was really them and not just a good day.
Wanted a proper pouch!
Tony W.Verified purchase, 🇺🇸 United States
Case is fine at home, wouldnt trust it loose in a coat pocket for two weeks walking.