Fiddly if your hands arent good
George FaleoloVerified purchase, 🇳🇿 New Zealand
Took me a week to get them in without a mirror. Fine now but the first few days were frustrating.
Certus Hearing Reviews
4 stars all reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Showing 101-120 of 128 · Page 6 of 7
Came a day late
Margaret T.Verified purchase, 🇳🇿 New Zealand
Not a big deal, they emailed about it. Product is very good...
Box is very plain
Yvonne O.Verified purchase, 🇳🇿 New Zealand
Which is the point I know, but I nearly missed it in a pile of post.
GOOD BUT NOT MIRACLE WORKERS
eileen c.Verified purchase, 🇳🇿 New Zealand
In a really loud room I still struggle. Everywhere else is much better.
2 people found this helpful
Happy but not perfect
V. BennettVerified purchase, 🇳🇿 New Zealand
Nearly sent them back in the first week. Glad I didnt.
6 people found this helpful
Slight click when I chew
anita c.Verified purchase, 🇳🇿 New Zealand
Only with the big tips. Went down a size and it more or less stopped.
GLAD I DID
DenisVerified purchase, 🇳🇿 New Zealand
The sound is genuinely good and the comfort is better than anything I have worn. Two complaints. The charge lights on the case are hard to see in daylight, so you end up guessing. And the low battery warning in the ear is far too quiet, which is a strange thing to get wrong on a hearing aid. Four stars, and I would still buy them again.
Good product, small issues
Graham W.Verified purchase, 🇳🇿 New Zealand
Charging cable is too short.
Happy but not perfect
Carol M.Verified purchase, 🇳🇿 New Zealand
Good product, the app is very basic.
Good value
MICHAEL O.Verified purchase, 🇳🇿 New Zealand
I have no argument with the sound or the comfort. My complaint is the beeping when the battery is low. It is too quiet to hear, which is a strange thing to get wrong in a device for people who cannot hear well, and I have been caught out twice.
1 person found this helpful
Do the hearing test in a quiet room
W. RangiVerified purchase, 🇳🇿 New Zealand
Did mine with the washing machine on and got a rubbish result. Did it again properly and it was completely different.
low battery beep is too quiet
RuthVerified purchase, 🇳🇿 New Zealand
Which is a bit funny for a hearing aid. Missed it twice...
Cable is too short
Julie C.Verified purchase, 🇳🇿 New Zealand
Doesnt reach from the socket to where I want the case. Used an old phone cable instead.
Very good but keep the box
Nigel W.Verified purchase, 🇳🇿 New Zealand
The tips are easy to lose and the spares live in it.
Good, wish it had a charge light
Hilary B.Verified purchase, 🇳🇿 New Zealand
Very good, delivery was a bit slow.
1 person found this helpful
Good, wish it had a charge light
Linda R.Verified purchase, 🇳🇿 New Zealand
Only come in the one colour.
2 people found this helpful
Windy days are still windy
Sue W.Verified purchase, 🇳🇿 New Zealand
Walking into the wind on the seafront and its noisy. Better than my old ones. Indoors theyre excellent.
Good, with a couple of gripes
Clive C.Verified purchase, 🇳🇿 New Zealand
Instructions could say more.
11 people found this helpful
Happy with them
George KingVerified purchase, 🇳🇿 New Zealand
At home, on the phone, in the car and in any normal conversation they are genuinely very good. In a function room with eighty people I am still watching mouths. I have read enough reviews to know that is true of aids costing ten times as much, so it is four stars rather than three.
Solid, not flawless
sid t.Verified purchase, 🇳🇿 New Zealand
Good, but not a miracle. Still miss things.
2 people found this helpful