easy enough
Derek M.Verified purchase, 🇳🇿 New Zealand
Simple enough for me.
Certus Hearing Reviews
5 stars all reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Showing 201-220 of 1,111 · Page 11 of 56
Six months on and no complaints
B. HolmesVerified purchase, 🇳🇿 New Zealand
I have gone back to add this
Good with a woolly hat
Brenda R.Verified purchase, 🇳🇿 New Zealand
Winter tested and passed.
Very comfy
Marion T.Verified purchase, 🇳🇿 New Zealand
Not a phrase I expected to write.
Buy them
Edward n.Verified purchase, 🇳🇿 New Zealand
Just buy them.
Very comfy
George F.Verified purchase, 🇳🇿 New Zealand
Both are better.
Excellent value
Terry S.Verified purchase, 🇳🇿 New Zealand
Half what I was quoted at the clinic.
2 people found this helpful
Top marks
June T.Verified purchase, 🇳🇿 New Zealand
Month one was the adjustment. Everything sharp, my own voice odd, and one whistle that turned out to be the wrong size tip and took ten seconds to fix once somebody told me. Month two I stopped thinking about them. Months three to six there has been nothing to report at all, which is the point of writing this. No faults, no crackling, no drop in the battery, nothing needing replacing except a tip I lost down the side of a chair. I clean them once a week with the little brush. I charge the case every night on the shelf with my phone. That is the entire maintenance. If you are reading the one star reviews and worrying, I would say most of what I see in them is either the wrong tip size or somebody expecting these to do what a four thousand pound pair does in a loud restaurant.
Very happy
Anita R.Verified purchase, 🇳🇿 New Zealand
I am going to write the review I wish had been here when I was deciding, so it is a long one. I am 69. I have known for about five years and did nothing about it, partly the money and partly not wanting to be the man with hearing aids. What finally moved me was my granddaughter asking her mother why grandad never answers her. I went to a private clinic first because I assumed that was the proper way to do it. Two appointments, a test that told me what I already knew, and then a quote with a payment plan attached. I said I would think about it. These arrived four days after I ordered them. The check on the phone takes ten minutes and you tap the screen when you hear a beep. The first two days everything was too loud and I thought I had wasted my money. By day five I had stopped noticing them. That was in March. Since then I have been back to the club, I ring my brother instead of texting him, and my wife has stopped saying it twice. They are not the clinic pair. I do not care.
No batteries
Joyce B.Verified purchase, 🇳🇿 New Zealand
No little batteries to lose, which is why I bought them.
Very good
Jackie R.Verified purchase, 🇳🇿 New Zealand
He had the television at 38, which I checked and then wrote down because he did not believe me. It is at 14 now, which is where I have it when I am on my own. He has not mentioned it and neither have I, but I have quietly enjoyed it
Heard the fire alarm test at work!!
LesVerified purchase, 🇳🇿 New Zealand
Everyone else jumped and so did I for once...
Very glad I bought them
Marion P.Verified purchase, 🇳🇿 New Zealand
And I am hard to please.
The volume war is over!!
Fatima K.Verified purchase, 🇳🇿 New Zealand
He had the television on 38. I checked. It is on 14 now, which is where I have it, and neither of us has made a thing of it.
Better than expected
Keith W.Verified purchase, 🇳🇿 New Zealand
No parts falling off.
I can follow the radio play
Pauline G.Verified purchase, 🇳🇿 New Zealand
Different voices in a drama used to blur into one.
Small ears
Edward o.Verified purchase, 🇳🇿 New Zealand
I have always had trouble with anything that goes in my ear. The smallest tips fit me and they have not worked loose once, even gardening.
No trouble at the till
June G.Verified purchase, 🇳🇿 New Zealand
I hear the total now.
Pleased
Ruth f.Verified purchase, 🇳🇿 New Zealand
Which was the alternative I was seriously considering, and I had already given it four.
i can hear the hymn numbers called out
Malcolm P.Verified purchase, 🇳🇿 New Zealand
Back of the church, no trouble.