Six weeks and no maintenance
Susan E.Verified purchase, 🇬🇧 United Kingdom
other than the brush once a week.
Certus Hearing Reviews
All reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Rating breakdown
Select a rating to filter
Showing 81-100 of 1,287 · Page 5 of 65
Comfortable in bed reading
Malcolm p.Verified purchase, 🇬🇧 United Kingdom
I keep them in until the light goes off.
Snug
Gwen W.Verified purchase, 🇬🇧 United Kingdom
Snug fit.
Sound comes on instantly
Ken L.Verified purchase, 🇬🇧 United Kingdom
No warm up, no delay.
My mother in law
Deborah H.Verified purchase, 🇬🇧 United Kingdom
She has said thank you twice, which anyone who knows her will tell you isnt a thing that happens.
One ear worse than the other
N. ZhangVerified purchase, 🇬🇧 United Kingdom
My left is much worse and I expected them to be uneven. They are not. The balance across the two is better than I hoped.
Bought for my mother
Hugh P.Verified purchase, 🇬🇧 United Kingdom
She is 84 and has turned down every bit of help anyone has offered her. She has worn these every day since Easter. I dont question it.
Recommend
Niamh H.Verified purchase, 🇬🇧 United Kingdom
A little rush of noise, nothing that spoiled it.
The left one stopped charging after five weeks
Ruth J.Verified purchase, 🇬🇧 United Kingdom
I want to be fair because up to that point I was going to write a five star review. Comfortable, discreet, and a real difference on the telephone, which was why I bought them. Five weeks in, the left one stopped taking a charge. Sat in the case overnight, no light, nothing. I tried the other slot, I tried a different plug, I cleaned the contacts with the brush like the card says. Rang them and they were perfectly polite and offered a replacement or a refund and I took the refund because by then I had lost confidence in them lasting. To be clear, the refund was quick and nobody argued with me. One star is for the product failing inside six weeks, not for how they dealt with it.
Recommend to anyone
SofiaVerified purchase, 🇬🇧 United Kingdom
Recommend
Nice to hear the rain again
Stan J.Verified purchase, 🇬🇧 United Kingdom
Sounds silly written down.
six weeks of daily wear
Vera W.Verified purchase, 🇬🇧 United Kingdom
Nothing has gone wrong, nothing has come loose, nothing needs adjusting. I clean them with the brush on a Sunday and that is it.
No pinch, no rub, no ache
MoragVerified purchase, 🇬🇧 United Kingdom
All day, every day.
Champion
Tariq P.Verified purchase, 🇬🇧 United Kingdom
Champion
No trouble with the case lid
Barry M.Verified purchase, 🇬🇧 United Kingdom
It shuts properly and stays shut.
CHUFFED
TomVerified purchase, 🇬🇧 United Kingdom
My eightieth, and I heard every speech.
Very easy to look after
Elena p.Verified purchase, 🇬🇧 United Kingdom
Brush, wipe, case, done.
For my wife
Mei N.Verified purchase, 🇬🇧 United Kingdom
My daughter set them up for me in ten minutes, my husband has stopped shouting at the television.
GOOD BUY
RITA J.Verified purchase, 🇬🇧 United Kingdom
Two hours and I followed all of it.
Bargain
L. MurphyVerified purchase, 🇬🇧 United Kingdom
I could never use those. These made it irrelevant.
Looking for the bad ones? Sort by lowest rated or read the complaints page, where every review of 3 stars or below is collected with our replies.