Alright
Susan T.Verified purchase, 🇨🇦 Canada
Alright for the price
2 people found this helpful
Certus Hearing Reviews
4 stars all reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from May 25, 2025 to July 24, 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Showing 61-80 of 128 · Page 4 of 7
Worth it
WallyVerified purchase, 🇨🇦 Canada
I have had these since the spring and I am pleased with them, but the five star reviews on here are a bit much and I would rather somebody read a balanced one. The good: comfort is excellent, I forget they are in, the sound is clear rather than just loud, the phone is transformed, and the price is a fraction of what I was quoted. The bad: the charge lights on the case are too dim to read in daylight, the low battery warning in the ear is too quiet to hear which is a strange thing to get wrong, the instructions stop just when you want to know about cleaning, and in a properly loud room they do not do much. Four stars, and I would buy them again knowing all of that.
Good but takes getting used to
Meena AhmedVerified purchase, 🇨🇦 Canada
No Bluetooth, which I knew but still.
Good
Vic B.Verified purchase, 🇨🇦 Canada
Good enough.
Four stars
Heather S.Verified purchase, 🇨🇦 Canada
Took me a week to get the hang of putting them in.
Good, with a couple of gripes
Rob C.Verified purchase, 🇨🇦 Canada
Very good, just wish they were a bit more powerful.
Happy enough
JimVerified purchase, 🇨🇦 Canada
Sound is good, the manual could say more about cleaning.
2 people found this helpful
Good but fiddly at first
Richard B.Verified purchase, 🇨🇦 Canada
Slight wind noise outdoors...
3 people found this helpful
Good, few small things
Vic T.Verified purchase, 🇨🇦 Canada
Good but they are very easy to lose.
Very good once you get used to them
Jack W.Verified purchase, 🇨🇦 Canada
Works well but I can only wear them so long before I want them out.
18 people found this helpful
Superb little things
Catriona M.Verified purchase, 🇨🇦 Canada
Minor point on an otherwise good product
Three goes to get the right size
John W.Verified purchase, 🇨🇦 Canada
Small ones fell out, big ones hurt. Middle ones are spot on. Twenty minutes of messing around on day one that I could have done without.
Discreet
harry p.Verified purchase, 🇨🇦 Canada
If you are expecting what the audiologist sells for thousands, you will be disappointed and that is on you, not on them. What you get is a genuine improvement in most situations and no improvement at all in a loud hall. For the money that is more than fair. I have taken a star off for the instructions, which assume you already know what a dome is.
Fine
Phil W.Verified purchase, 🇨🇦 Canada
Fine, no more.
Good product, poor packaging
RON P.Verified purchase, 🇨🇦 Canada
Arrived with the box bashed in. Contents were fine.
Not a miracle
Frank W.Verified purchase, 🇨🇦 Canada
I still miss things. Far fewer than I did. If youre expecting your hearing back to how it was, it isnt that.
Does the job I bought them for
Susan W.Verified purchase, 🇨🇦 Canada
Phone calls. Group settings are still a challenge.
App is very basic
Ken T.Verified purchase, 🇨🇦 Canada
Hearing test and volume, thats about it. Enough for me but dont expect much.
1 person found this helpful
Took me two weeks to trust them
Roy W.Verified purchase, 🇨🇦 Canada
Kept taking them out to check it was really them and not just a good day.
Wanted a proper pouch!
Gary K.Verified purchase, 🇨🇦 Canada
Case is fine at home, wouldnt trust it loose in a coat pocket for two weeks walking.