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Certus Hearing Reviews

Certus Hearing Reviews

5 stars all reviews

1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.

Reviews from 25 May 2025 to 24 July 2026

Rating breakdown

4.8

Based on 1,287 reviews

21 with customer photos
9 answered by Certus

Rating breakdown

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Showing 1-20 of 1,111 · Page 1 of 56

The grant was €500. The fitting was €2,700.

JulieVerified purchase, 🇮🇪 Ireland

I have the PRSI contributions so I was entitled to the Treatment Benefit grant, which I thought would sort me out. It's a few hundred towards each aid. The private fitting I was quoted was €2,700 for the pair. So the grant covers a fraction of it and I'm paying the rest myself, and that's before you get to the appointments. HSE audiology here has a waiting list I'd be on for a year and a half. I bought these instead to see what you actually get for the money. At home very good, on the phone very good, in a restaurant I can hear the person across from me, which is the thing I told the fella in the shop I wanted.

Customer photo from a Certus One review

211 people found this helpful

I'd stopped going to things

Richard O.Verified purchase, 🇮🇪 Ireland

This is a bit personal but I'll put it in case it helps someone. Over about two years I stopped going out. Not a decision, I just kept finding reasons. The big family dos first, then the coffee morning, and then I copped on that I hadn't had a proper conversation with anyone in a fortnight. It's easier to stay in than to keep asking people to say it again. My son got me these in May. Took about four days before it felt normal, your own voice sounds odd at first, apparently everyone gets that. I rang my sister last week and we were on for over an hour. I'm back at the Tuesday group.

Customer photo from a Certus One review

150 people found this helpful

Wore them to my grandson's wedding

Denis WhiteVerified purchase, 🇮🇪 Ireland

My daughter ordered these about six weeks before my grandson's wedding because she was fed up of me missing half of everything. I wasn't convinced and I'll be honest I only put them in on the morning to keep the peace. I heard the whole of the best man's speech. I haven't managed that in years, normally you laugh when everyone else laughs and hope for the best. The volume was fine straight out of the box, we didn't change a thing. Middle tips, which is what's already fitted. Comfortable all day and all evening, in from nine in the morning until midnight and my ears weren't sore. If you're putting it off, get them before whatever it is you're dreading, not after.

Customer photo from a Certus One review

114 people found this helpful

Four months and nobody in the parish has noticed

Fred F.Verified purchase, 🇮🇪 Ireland

The main thing for me was not wanting the big beige yoke behind the ear. My brother has those and you'd see them from the far side of the room. These sit down in the ear and my hair is short so I was expecting someone to say something. Four months and not a word. Sound is good, better in a quiet room than a noisy one obviously, but I can hear the caller now which I couldn't before. Charging is easy, they go in the case beside the kettle.

82 people found this helpful

Try the other tips before you give up

Maureen M.Verified purchase, 🇮🇪 Ireland

The size they come fitted with was too small for me and I got a bit of whistling when I put my glasses on. There are spare tips in the packet, three sizes, and swapping them takes about ten seconds. Went up a size and it's been silent since. Worth saying because if I hadn't tried I'd have sent them back thinking they were faulty.

Customer photo from a Certus One review

63 people found this helpful

No batteries, that was the whole reason

Len H.Verified purchase, 🇮🇪 Ireland

I've arthritis in both hands and the reason I never got hearing aids before is those tiny batteries. My mother had them and I remember her on the floor looking for one that had rolled off. These have none at all, they sit in a little case and the case plugs in like a phone. In at night, ready in the morning. I haven't touched a battery since March. Took me about a week to get them in properly, I won't pretend day one was easy. I can do it without the mirror now.

63 people found this helpful

Give it three or four days

Doug O.Verified purchase, 🇮🇪 Ireland

Writing this mainly as a tip because nobody told me. The first two days everything sounds wrong. Your own voice sounds like you're talking into a bucket, the kettle is enormous, a packet of crisps is an event. I nearly boxed them back up on day two. Somewhere around day four it just went and I stopped noticing. I've read since that it's normal and the brain adjusts. So don't judge them on the first evening like I nearly did.

54 people found this helpful

Ordered them without telling the children

Janet K.Verified purchase, 🇮🇪 Ireland

I'm 61 and I wasn't ready for that conversation with my family. So I didn't have it. I ordered them online, they came in a plain box with nothing on the outside, and I've been wearing them since April. Nobody has said anything except that I seem more cheerful. I'll tell them at some point. You do the setup yourself on your phone, there's a hearing check that takes about ten minutes and then it sets them up off your results.

49 people found this helpful

Bought them so I could go back to Mass

Rashid M.Verified purchase, 🇮🇪 Ireland

Id stopped going because I couldnt follow the priest. The church is all stone and it echoes and I was getting maybe one word in three. Sounds like a small thing to spend money on and it wasnt a small thing to me. Ive been back since April and I get most of it. Not every word, the building is still the building. I hear the hymn numbers called out now too.

Customer photo from a Certus One review

38 people found this helpful

Somebody actually answered the phone

Joe P.Verified purchase, 🇮🇪 Ireland

I had a question in the first week about whether you can overcharge them by leaving them in the case. Rang the number expecting the usual hold music and a script. A woman answered in under a minute, knew the answer, no you can't, just leave them in. That was it. Rare enough these days to be worth mentioning.

Customer photo from a Certus One review

30 people found this helpful

Lovely

Barry J.Verified purchase, 🇮🇪 Ireland

So much easier than I feared.

30 people found this helpful

Very small

J. StevensVerified purchase, 🇮🇪 Ireland

Very small, thats what sold me.

29 people found this helpful

Arrived on time

Ravi O.Verified purchase, 🇮🇪 Ireland

Arrived earlier than they said.

29 people found this helpful

Yes

Rose R.Verified purchase, 🇮🇪 Ireland

Happy

28 people found this helpful

Update

RosemaryVerified purchase, 🇮🇪 Ireland

EDIT: wrote this after a week. Three months on now and I stand by it.

26 people found this helpful

Brilliant

DianeVerified purchase, 🇮🇪 Ireland

Very good

25 people found this helpful

Excellent

Nancy G.Verified purchase, 🇮🇪 Ireland

No complaints

25 people found this helpful

All day comfort

Frank H.Verified purchase, 🇮🇪 Ireland

No itching, no aching.

25 people found this helpful

Nice and clear

B. QuinnVerified purchase, 🇮🇪 Ireland

Loud and clear

25 people found this helpful

Big improvement

Rita ClarkVerified purchase, 🇮🇪 Ireland

Voices are much clearer than they were.

25 people found this helpful