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Certus Hearing Reviews

Certus Hearing Reviews

5 stars all reviews

1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.

Reviews from 25 May 2025 to 24 July 2026

Rating breakdown

4.8

Based on 1,287 reviews

21 with customer photos
9 answered by Certus

Rating breakdown

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Showing 1-17 of 17

Wore them to my grandsons wedding

Denis WhiteVerified purchase, 🇬🇧 United Kingdom

My daughter ordered these for me about six weeks before my grandsons wedding because she said she was fed up of me missing things. I was not convinced and I will be honest I only put them in on the morning to keep the peace. I heard the whole of the best mans speech. I have not heard a speech properly in years, normally I sit and laugh when everyone else laughs and hope for the best. The volume was fine straight out of the box, we did not change anything. I used the middle size tips which is what they come fitted with. They were comfortable all day and all evening, I had them in from about nine in the morning until midnight and my ears were not sore. If you are on the fence about it, get them before whatever it is you are dreading, not after.

Customer photo from a Certus One review

114 people found this helpful

Lasts all day

JANET G.Verified purchase, 🇬🇧 United Kingdom

Battery easily lasts all day.

Customer photo from a Certus One review

21 people found this helpful

Good for the price

Frank W.Verified purchase, 🇬🇧 United Kingdom

Worth every penny.

Customer photo from a Certus One review

20 people found this helpful

Turns out I was the problem

Patrick S.Verified purchase, 🇬🇧 United Kingdom

My wife has been telling me I do not listen for about sixty years. I did the hearing check on the phone, took about ten minutes, you just tap the screen when you hear the beep. It came back and showed I have lost a lot at the top end which is apparently why I can hear that someone is talking but not what they are saying. Wearing them since February. Consonants are the difference, s and f and th used to all sound the same to me and now they do not. My wife is very pleased with herself about the whole thing.

Customer photo from a Certus One review

21 people found this helpful

My wife says Im back

Doug C.Verified purchase, 🇬🇧 United Kingdom

I had gone quiet over the last few years. Not deaf exactly, just not joining in, because following a conversation in a group was more effort than it was worth. She said last week that I am back to how I was. They took about a week to feel normal. I wear them all day, no soreness. I would have paid more than they cost.

Customer photo from a Certus One review

15 people found this helpful

Try the other tips before you give up

Denis M.Verified purchase, 🇬🇧 United Kingdom

The size they come fitted with was too small for me and I got a bit of whistling when I put my glasses on. There are spare tips in the packet, three sizes, and swapping them takes about ten seconds, you just pull one off and push the other on. Went up a size and it has been silent since. Worth saying because if I had not tried I would have sent them back thinking they were faulty.

Customer photo from a Certus One review

63 people found this helpful

Good for the price

CliffVerified purchase, 🇬🇧 United Kingdom

Money well spent.

Customer photo from a Certus One review

14 people found this helpful

Should have done it eleven years ago

Tom P.Verified purchase, 🇬🇧 United Kingdom

That is roughly how long I put it off. Cost was part of it and vanity was the rest, about equal. My wife has spent eleven years repeating herself and me getting annoyed with her about it, which I am not proud of. If you are doing the same sums I was doing, just order them. Worst case you send them back.

Customer photo from a Certus One review

18 people found this helpful

Worth every penny

Halina K.Verified purchase, 🇬🇧 United Kingdom

Cheaper than one appointment at the clinic.

Customer photo from a Certus One review

22 people found this helpful

Nothing like the cheap amplifier I had before

Anita M.Verified purchase, 🇬🇧 United Kingdom

About ten years ago I bought one of those sound amplifiers off the television. It squealed every time I turned my head near my collar and I gave up on the whole idea. My son talked me into trying again. These are a different thing altogether. There is no squeal, I have had them since January and not once. And it is not just louder, it is clearer, if that makes sense. The old one made everything bigger including the fridge and the traffic. These seem to leave the background alone and bring the voices up. I do not know how they do it and I do not much care.

Customer photo from a Certus One review

15 people found this helpful

TV volume has come right down

Priya A.Verified purchase, 🇬🇧 United Kingdom

My husband had the telly on 38. I am not exaggerating, I checked it. The people next door could hear the football. He has been wearing these since May and it is on about 14 now which is where I have it when I am on my own. He has not said anything about it and I have not made a thing of it. He says he cannot feel them in. The only thing I would say is he does have to remember to charge them or theres nothing in them the next morning, but he does his phone at the same time so it has not been a problem.

Customer photo from a Certus One review

16 people found this helpful

Good fit for narrow ear canals

Vince P.Verified purchase, 🇬🇧 United Kingdom

I have narrow canals and I have had trouble before with things sitting too shallow and working loose. The middle tip pushed in with a small twist stays put all day including bending over in the garden.

Customer photo from a Certus One review

7 people found this helpful

Stopped me hiding away

Yusuf R.Verified purchase, 🇬🇧 United Kingdom

This is a bit personal but I will put it anyway in case it helps someone. Over about two years I stopped going to things. Not a decision, I just kept finding reasons. Big family gatherings first, then the coffee morning, then I realised I had not had a proper conversation with anyone for a fortnight. It is easier to stay in than to keep asking people to repeat themselves. My son bought me these in May. Took about four days before they felt normal, my own voice sounded odd at first which apparently everyone gets. I rang my sister last week and we were on the phone for over an hour. I have started going back to the Tuesday group. That is all really.

Customer photo from a Certus One review

150 people found this helpful

Bought them so I could go back to church

YASMIN N.Verified purchase, 🇬🇧 United Kingdom

I had stopped going because I could not follow the sermon. The building is all stone and it echoes and I was getting maybe one word in three. That sounds like a small thing to buy something for but it was not a small thing to me. I have been back since April and I get most of it. Not every word, the building is still the building. But most of it. I also hear the hymn numbers being called out now which I used to have to look over at the board for.

Customer photo from a Certus One review

38 people found this helpful

Much better

BRONWEN M.Verified purchase, 🇬🇧 United Kingdom

Clear

Customer photo from a Certus One review

14 people found this helpful

Somebody answered the phone

Mei RussoVerified purchase, 🇬🇧 United Kingdom

I had a question in the first week about whether you can overcharge them by leaving them in the case. Rang the number expecting the usual hold music and a script. A woman answered in under a minute, knew the answer, told me no you cannot and to just leave them in. That was it. Rare enough these days to be worth mentioning.

Customer photo from a Certus One review

30 people found this helpful

Half the price of what the clinic quoted, works fine

JulieVerified purchase, 🇬🇧 United Kingdom

I went private first. Two appointments, hearing test, then the man came back with a quote for £2,300 for the pair and started talking me through a payment plan. I said I would think about it and I never went back. Ordered these instead mainly to see what you get for the money. I have had them since April. In the house they are very good, on the phone they are very good, in a restaurant I can hear the person opposite me which is the thing I actually wanted. Am I saying they are the same as the £2,300 pair. I do not know, I never had the £2,300 pair. What I can tell you is these do the job I needed doing.

Customer photo from a Certus One review

211 people found this helpful