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Certus Hearing Reviews

Certus Hearing Reviews

5 stars all reviews

1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.

Reviews from May 25, 2025 to July 24, 2026

Rating breakdown

4.8

Based on 1,287 reviews

21 with customer photos
9 answered by Certus

Rating breakdown

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Showing 1-17 of 17

Wore them to my grandson's wedding

Denis WhiteVerified purchase, 🇨🇦 Canada

My daughter ordered these about six weeks before my grandson's wedding because she was tired of me missing half of everything. I wasn't convinced and honestly I only put them in that morning to keep the peace. I heard the whole best man's speech. I haven't managed that in years, normally you laugh when everyone else laughs and hope for the best. Volume was fine right out of the box, we didn't change anything. Middle tips, which is what's already fitted. Comfortable from nine in the morning until midnight and my ears weren't sore. If you're putting it off, get them before the thing you're dreading, not after.

Customer photo from a Certus One review

114 people found this helpful

Lasts all day

E. SimpsonVerified purchase, 🇨🇦 Canada

Battery easily lasts all day.

Customer photo from a Certus One review

21 people found this helpful

Good for the price

LINDA O.Verified purchase, 🇨🇦 Canada

Worth every penny.

Customer photo from a Certus One review

20 people found this helpful

Turns out it was me

Len L.Verified purchase, 🇨🇦 Canada

My wife has been telling me I don't listen for about sixty years. Did the hearing check on the phone, takes about ten minutes, you tap when you hear the beep. It came back showing I've lost a lot at the top end, which is apparently why you can hear that somebody is talking but not what they're saying. Wearing them since February. It's the consonants, s and f and th all sounded the same to me and now they don't. She is enjoying being right.

Customer photo from a Certus One review

21 people found this helpful

My wife says I'm back

AndrzejVerified purchase, 🇨🇦 Canada

I'd gone quiet the last few years. Not deaf exactly, just not joining in, because following a conversation in a group was more effort than it was worth. She said last week that I'm back to how I was. Took about a week to feel normal. I wear them all day, no soreness.

Customer photo from a Certus One review

15 people found this helpful

Try the other tips before you give up

Maureen T.Verified purchase, 🇨🇦 Canada

The size they come fitted with was too small for me and I got some whistle when I put my glasses on. There are spare tips in the packet, three sizes, and swapping takes about ten seconds. Went up a size and it's been silent since. Worth saying because I would have sent them back thinking they were defective.

Customer photo from a Certus One review

63 people found this helpful

Good for the price

barry k.Verified purchase, 🇨🇦 Canada

Money well spent.

Customer photo from a Certus One review

14 people found this helpful

Should have done it eleven years ago

Amit C.Verified purchase, 🇨🇦 Canada

That's roughly how long I put it off. Cost was part of it and vanity was the rest, about equal. My wife has spent eleven years repeating herself and me getting short with her about it, which I'm not proud of. If you're doing the same arithmetic I was, just order them. Worst case you send them back.

Customer photo from a Certus One review

18 people found this helpful

Worth every penny

Susan H.Verified purchase, 🇨🇦 Canada

Cheaper than one appointment at the clinic.

Customer photo from a Certus One review

22 people found this helpful

Nothing like the cheap amplifier I had

cliff c.Verified purchase, 🇨🇦 Canada

Ten years ago I bought one of those amplifiers off TV. Squealed every time I turned my head near my collar and it put me off the whole idea. My son talked me into trying again. These are a different thing. No squeal, since January not once. And it isn't just louder, it's clearer. The old one made everything bigger including the fridge and the traffic. These leave the background alone and bring the voices up.

Customer photo from a Certus One review

15 people found this helpful

TV volume has come way down

Pat G.Verified purchase, 🇨🇦 Canada

My husband had the TV on 38. I'm not exaggerating, I checked it once. The neighbours could hear the game through the wall. He's been wearing these since May and it sits around 14 now, which is where I have it when I'm alone. He hasn't said anything about it and I haven't made a thing of it. He says he can't feel them. Only thing is he has to remember to charge them or there's nothing there in the morning, but he does it with his phone so it's been fine.

Customer photo from a Certus One review

16 people found this helpful

Good fit for narrow ear canals

M. MacDonaldVerified purchase, 🇨🇦 Canada

I have narrow canals and I have had trouble before with things sitting too shallow and working loose. The middle tip pushed in with a small twist stays put all day including bending over in the garden.

Customer photo from a Certus One review

7 people found this helpful

I'd stopped going to things

Richard O.Verified purchase, 🇨🇦 Canada

This is a bit personal but I'll put it in case it helps somebody. Over about two years I stopped going out. Not a decision, I just kept finding reasons. The big family things first, then coffee, and then I realized I hadn't had a proper conversation with anyone in two weeks. It's easier to stay home than keep asking people to repeat themselves. My son got me these in May. Took about four days before it felt normal, your own voice sounds strange at first, apparently everybody gets that. Called my sister last week and we were on for over an hour.

Customer photo from a Certus One review

150 people found this helpful

Bought them so I could go back to church

Rashid M.Verified purchase, 🇨🇦 Canada

Id stopped going because I couldnt follow the sermon. It's all hard surfaces and it echoes and I was getting maybe one word in three. Sounds like a small thing to spend money on and it wasnt small to me. Ive been back since April and I get most of it. Not every word, the building is still the building. I can hear the hymn numbers called out now too.

Customer photo from a Certus One review

38 people found this helpful

Much better

Dimitri A.Verified purchase, 🇨🇦 Canada

Clear

Customer photo from a Certus One review

14 people found this helpful

Somebody actually answered the phone

Joe P.Verified purchase, 🇨🇦 Canada

Had a question in the first week about whether you can overcharge them by leaving them in the case. Called expecting hold music and a script. A woman answered in under a minute, knew the answer, no you can't, just leave them in. That was it. Rare enough now to be worth mentioning.

Customer photo from a Certus One review

30 people found this helpful

HearingLife wanted $169 a month. That's $6,084.

JulieVerified purchase, 🇨🇦 Canada

I went in for the free test. Nice enough people. What I came out with was a payment plan, $169 a month, and it wasn't until I was in the car that I did the arithmetic. Their own agreement is 36 months. That's $6,084 for a pair of hearing aids. I'm in BC so there's no program for someone my age, no federal coverage, and my extended health tops out at a few hundred dollars. I priced Costco after that, which was far more reasonable, and then I found these and tried them first because of the return window. At home very good, on the phone very good, in a restaurant I can hear the person across from me. I never went back to do the $6,084.

Customer photo from a Certus One review

211 people found this helpful