Alright I suppose
Julie HarrisVerified purchase, 🇦🇺 Australia
Alright but nothing special.
25 people found this helpful
Certus Hearing Reviews
3 stars all reviews
1,287 verified customer reviews of the Certus One hearing device, collected after purchase. Published in full, including the bad ones.
Reviews from 25 May 2025 to 24 July 2026
Rating breakdown
4.8
Based on 1,287 reviews
21 with customer photos
9 answered by Certus
Showing 1-20 of 32 · Page 1 of 2
Not sure
Phil ReidVerified purchase, 🇦🇺 Australia
Not the difference I was hoping for.
10 people found this helpful
Nearly three weeks to get used to
Jackie J.Verified purchase, 🇦🇺 Australia
Everyone else seems to manage in a few days. My own voice sounded wrong for ages. Alright now.
7 people found this helpful
Not for everyone
Kevin B.Verified purchase, 🇦🇺 Australia
One ear is better than the other.
6 people found this helpful
Fair enough
Marilyn J.Verified purchase, 🇦🇺 Australia
I have gone back and forth on this review for a month. The facts: television better, telephone somewhat better, one to one conversation better in a quiet room. Group conversation no better at all, and outdoors on a windy day worse than nothing because of the rush of noise. My loss is on the moderate to severe line and I suspect that is the explanation, and the doctor said as much when I saw him afterwards, which I should have done before ordering rather than after. Three stars because they have genuinely helped in the house and I am keeping them, but somebody in my position should know what they are getting and not read only the five stars.
6 people found this helpful
OK at home, not much use in a crowd
F. OSullivanVerified purchase, 🇦🇺 Australia
At home and in the car theyve made a real difference. In a busy pub with the match on Im no better off than I was. Depends what your problem is I suppose.
3 people found this helpful
Reply from Certus Hearing
That's a fair review. Directional microphones help in a crowd but nothing worn in the ear solves a loud room with a match on — anyone telling you otherwise is selling. If you haven't tried the noisy-room setting, it's worth a go.
Depends what you want them for
Ann J.Verified purchase, 🇦🇺 Australia
Bit disappointed but theyre usable.
3 people found this helpful
So so
Howard H.Verified purchase, 🇦🇺 Australia
Would suit someone with milder loss than mine.
3 people found this helpful
Bit hit and miss
Nancy D.Verified purchase, 🇦🇺 Australia
Some days theyre great, some days not.
2 people found this helpful
Needed my son to set them up!!
Maureen R.Verified purchase, 🇦🇺 Australia
Couldnt do the hearing test on my own, the writing is small. Fine since he did it.
1 person found this helpful
Reply from Certus Hearing
Sorry the text was small for you. You don't have to use the app: ring us and we'll run the hearing check with you over the phone and set them up from that. Same for anyone else reading this.
Fine, comfort is my problem
BrianVerified purchase, 🇦🇺 Australia
The sound is good, I have no complaint there. After about six hours my ears ache and I have to take them out.
1 person found this helpful
Middling for me
EdwardVerified purchase, 🇦🇺 Australia
Some improvement. Not as much as I had hoped for.
1 person found this helpful
Middle of the road
Les H.Verified purchase, 🇦🇺 Australia
Better than nothing, not the transformation the reviews suggested.
Some good some bad
Joyce P.Verified purchase, 🇦🇺 Australia
Does help. Doesnt fix it.
OK
Sanjay S.Verified purchase, 🇦🇺 Australia
Home is better, the phone is better, and I am glad about both. Anywhere with background noise and I am straight back to watching mouths and guessing. My doctor told me afterwards that my loss is probably past what this kind of device can do, which I wish I had asked before ordering rather than after. Three stars because they have helped, just not enough.
Mixed feelings
Ted S.Verified purchase, 🇦🇺 Australia
The right one is fine, the left has never sounded as good.
Not what I was expecting
Barry m.Verified purchase, 🇦🇺 Australia
I thought Id hear like I used to. I dont. Speech is clearer than it was and thats something, but its not what I had in my head.
Some help, not enough
P. OBrienVerified purchase, 🇦🇺 Australia
They have made a difference at home. In any kind of noise I am back where I started. I think my loss is beyond what these can do.
Mixed feelings
R. EllisVerified purchase, 🇦🇺 Australia
Cant wear them for more than a few hours.
So so
Bob J.Verified purchase, 🇦🇺 Australia
Some help, not a lot